Pay per invoice
You must be over 18 years old and be a resident of Switzerland or the Principality of Liechtenstein. Furthermore, this payment option is only available for flights from Switzerland.
The ID scan and comparison with a selfie prevents fraud and ensures that the person who booked the flight is the actual invoice recipient and that there has been no identity theft. For this purpose, you will receive a link via text message to your smartphone. You will be able to upload your documents and identify yourself via this link.
No, once you have successfully completed the ID scan, you will not have to do it again for a later booking.
Please note the following when carrying out an ID scan: The photographs should be sharp, well-exposed and avoid reflections. Do not cover the documents. Take a recent photograph of yourself.
Yes, if your documents were not recognised, you may repeat the ID scan.
For "Pay per invoice", our partner POWERPAY carries out an online check. This check may have a negative outcome for a variety of reasons, such as creditworthiness, contradictory information or unpaid POWERPAY invoices. You can find more detailed information about these reasons on the POWERPAY website.
Invoices are issued by POWERPAY. You will receive an individual invoice by e-mail after about 24–48 hours. This invoice is issued free of charge. When the individual invoice is paid on time, no charges are incurred. After this, the amounts outstanding from the individual invoices you have already received will be summarised into one account statement. You will receive this statement by post in the form of a monthly invoice approximately in the middle of the following month, together with a paying-in slip. The cost for issuing the monthly invoice is CHF 2.90.
- Individual invoice: The invoice must be paid within 15 days of receipt of the e-mail. Payment will be processed via online banking. Payments made at the post office counter incur third-party costs.
- Monthly invoice: The deadline for payment is always the end of the month with the paying-in slip.
Yes, partial payment is possible for both the individual and the monthly invoices. You can decide to pay between 10% and 100% of the total amount due.
If the minimum payment of the monthly invoice is made late, POWERPAY charges a reminder fee of CHF 15 for the first reminder and CHF 25 for the second reminder.
This depends on when you make the cancellation.
- If the invoice has already been paid, you will receive the corresponding refund by bank transfer.
- If SWISS is able to inform POWERPAY of the cancellation before the end of the payment period and if the invoice has not been paid or has only been partially paid, POWERPAY will send you a new individual invoice with the new amount and the new payment period if there is still an amount pending.
- If SWISS is only able to inform POWERPAY once the end of the payment period has been reached, and if the invoice has not been paid or only partially paid, the MF Group will send you a monthly invoice with the additional costs of CHF 2.90 minus the amount to be refunded.
No, you can board your flight regardless of whether you have paid your POWERPAY invoice or not.
If you have any queries about invoices, please contact POWERPAY’s customer service.
E-mail: info@powerpay.ch
Hotline: +41 58 806 06 22
Customer service is available Mondays to Fridays from 8:00 to 17:00 h.
Purchases on account can only be made on submission of your private address.