Current information

Due to an announced strike by parts of the airport staff in Italy on Friday, 29 November 2024, SWISS and Lufthansa Group flights to and from Italy may be affected.

Is your flight affected by an irregularity?                                                           

Please check the current status of your flight before heading to the airport.

Save contact details, so we can send you important information about your flight quickly

Please enter your contact details at “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.

Rebooking and additional information         

In the event of a cancellation, SWISS will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from SWISS, please check the current status of your booking. Here you can also adjust the rebooking if required.  Alternatively, you can also use the SWISS Chat Assistant.

Further information

You can find more information and tips in case of irregularities at short notice on our special page.

Air passenger rights

Advice regarding air passenger rights can be found here

Due to current developments, SWISS and the Lufthansa Group have decided to adjust the flight schedule. 
 
The following destinations are currently affected:

• Flights to Tel Aviv will be suspended up to and including 15 December 2024

• Flights to Beirut will be suspended up to and including 18 January 2025

We regret the inconvenience caused to our passengers and will contact the passengers booked on the cancelled flights. We will of course allow them to rebook to a later travel date free of charge or refund the full ticket price.

Is your flight affected by an irregularity?            

 Please check the current status of your flight before heading to the airport.

Save contact details, so we can send you important information about your flight quickly 

Please enter your contact details at “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary. 

Rebooking and additional information         

In the event of a cancellation, SWISS will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from SWISS, please check the current status of your booking. Here you can also adjust the rebooking if required.  Alternatively, you can also use the SWISS Chat Assistant. 

Further information

You can find more information and tips in case of irregularities at short notice on our special page. 

Air passenger rights

Advice regarding air passenger rights can be found here

If there are any irregularities on your flight, we have summarized the most important issues for you:  "​Fast assistance in case of flight irregularities"