Current information
Due to current developments, SWISS and the Lufthansa Group have decided to adjust the flight schedule.
The following destinations are currently affected:
· Flights to and from Tel Aviv will be suspended up to and including 31 January 2025
· Flights to and from Beirut will be suspended up to and including 28 February 2025
We regret the inconvenience caused to our passengers and will contact the passengers booked on the cancelled flights. We will of course allow them to rebook to a later travel date free of charge or refund the full ticket price.
Is your flight affected by an irregularity?
Please check the current status of your flight before heading to the airport.
Save contact details, so we can send you important information about your flight quickly
Please enter your contact details at “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.
Rebooking and additional information
In the event of a cancellation, SWISS will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from SWISS, please check the current status of your booking. Here you can also adjust the rebooking if required. Alternatively, you can also use the SWISS Chat Assistant.
Further information
You can find more information and tips in case of irregularities at short notice on our special page.
Air passenger rights
Advice regarding air passenger rights can be found here
For guests with current baggage delivery irregularities, we have compiled the most important information under "Problems with your baggage".
If there are any irregularities on your flight, we have summarized the most important issues for you: "Fast assistance in case of flight irregularities"