Your new job. Your new lifestyle.
Do you like people and want to explore the world? Then playing host to our many travellers above the clouds is the perfect job for you. As a Cabin Crew Member you get to embark on adventures every day and you can always rely on a fantastic team. Find out more about what’s in store for you here.
Take off at work
A Cabin Crew Member is a very important job, since you represent the face of SWISS to our passengers on the aircraft. You ensure that our guests feel comfortable on board with your smile, courteous manner and keen sense of responsibility.
Your daily routine varies as much as our destinations: You are responsible for safety and well-being, following procedures and reacting spontaneously to different needs and situations.
Your duties and tasks
- Familiarizing yourself thoroughly with every upcoming flight duty to ensure that you are optimally prepared for the rotation ahead.
- Preparing the aircraft cabin in a way that makes all your new guests feel welcome.
- Ensuring the due and full observance of all safety and security provisions in accordance with international guidelines.
- Conducting our inflight service confidently and professionally, and with full and constant regard to our SWISS quality standards.
- Preparing the meals for our guests in our galleys and making all the further service preparations.
- Promoting the inflight sales of our exclusive duty-free items.
- Making the products of our ‘SWISS Senses’ food and beverage offer as appealing as possible to our Economy Class guests on European flights.
Our job requirements
- Swiss or EU national.
- Aged 18 or over at the time of application. There is no upper age limit.
- Minimum height: 155 cm.
- A service-minded approach and a genuine enjoyment of dealing and interacting with people from a wide range of cultures.
- Pronounced flexibility and adaptability, and a willingness to work irregular hours.
- Diligence, reliability and a team-player attitude.
- Resilience and good health.
- A completed professional apprenticeship (EFZ) or a higher school-leaving certificate (Matura, baccalaureate or similar).
- Very good German and English (Base Zurich) or French and English (Base Geneva) language skills are a must. Further languages are always an advantage.
- You have a well-groomed appearance. Tattoos are generally permitted except on the face, ears and large areas of the hands. You can find more detailed information on the uniform regulations in the FAQs.
- A willingness to receive vaccinations (including COVID-19 and yellow fever) approved by the Swiss authorities.
- Completed basic military training (if subject to compulsory military service).
- Good swimming skills.
- The ability to reach Zurich Airport within 75 minutes when on standby duty.
If you have any questions about the above duties, tasks and requirements, feel free to contact us at cabin.recruiting@swiss.com or on +41 (0)44 564 2233.
Adventures and friendships included
Working as a team at 10,000 metres above sea level is very special. So is our crew spirit: We support each other and depend on one another when it gets hectic.
Especially on long-haul flights, the team spirit continues after landing. Many teams meet up for dinner together or explore the destination during the day. It is not surprising that many long-term friendships began in the air.
Your opportunities for professional development
You gain a lot of knowledge about safety and medicine, acquire people skills and lay an excellent foundation for a career in the hospitality industry. SWISS will actively promote your career. You can progress to Maître de Cabine, Instructor or First-Class Cabin Crew Member after just one year.
This is what SWISS represents
We are not just recognised by our uniforms. We guarantee a strong corporate culture and have embraced diversity and inclusion for decades. Ultimately, bringing people together is our daily business.
If you have any questions about your career or SWISS as an employer, contact us via cabin.recruiting@swiss.com or +41 (0) 44 564 22 33.
New York, Berlin, Tokyo – the world is your oyster
Being a Cabin Crew Member is so much more than a job - it's a lifestyle. One that involves overnight stays in the world's most exciting cities. Do you have many must-see places on your bucket list and do you like the idea of meeting new people every day? Then this adventure is just perfect for you. Get on board, the world is beckoning you. Step in to a world of adventures
More fun, countless benefits
You will benefit from many perks including travel discounts, a flexible crèche, discounts on insurance and health insurance, a crew credit card as well as in-house sports facilities.
If you have any further questions regarding the exciting daily routine, contact us via cabin.recruiting@swiss.com or +41 (0) 44 564 22 33.
How to land at SWISS
We’re always looking for talented new members of our cabin crew corps. You can find out here how to successfully apply, how we’ll train you and what career opportunities you can look forward to.
On this website you’ll find extensive information on what makes the Cabin Crew Member’s job so special and what demands and expectations we will have of you. Do you feel you’d fit in well? Then upload all the documents we need from you (CV/résumé, your educational/training certificates and work references/testimonials covering the last five years) to our portal. This will give us a better overview of your strengths and abilities, and we’ll contact you shortly thereafter.
You can prepare for our assessment day (which is the next step in the application process) by giving yourself as extensive a picture as possible of the Cabin Crew Member’s duties and their daily working life. You’ll find lots of relevant information here on our various social media channels. We also offer monthly careers information events, which you can register to attend.
The next step now is your basic training to become a SWISS Cabin Crew Member:
- The first six weeks of your basic training will be spent familiarizing yourself with the theoretical side of our service, appearance, safety on board and dealing with a medical emergency.
- In the second six weeks of your basic training you’ll be given a practical introduction to the job aboard one of our short-haul aircraft types. This will then be followed by further theoretical and practical training aboard one of our long-haul aircraft types, together with an instructor.
- Depending on your previous cabin crew experience, you will receive either a full or a reduced salary in this initial three-month period. Your entire training in Business and Economy Class (on both short- and long-haul aircraft) will be completed within a year.
With service as a SWISS Cabin Crew Member on your CV, you’re also confirming your hosting and hospitality credentials, your high flexibility and your interpersonal skills. All of which will only enhance your job market value and your attractiveness to any future employer.
If you have any questions concerning your application or training, contact us via cabin.recruiting@swiss.com or +41 (0) 44 564 22 33.
Find all the answers here
From requirements to the daily work routine: Find the answers to many frequently asked questions here.
Requirements
You’ll find all the requirements for becoming a Cabin Crew Member under ‘Job’ below. If you pass our assessment, you will also need to undergo a medical examination to determine that you are fit to fly.
To become a Zurich-based Cabin Crew Member you’ll need to be fluent in German and English, while further languages are an advantage. You’ll also receive an allowance on top of your salary if you’re additionally proficient (to conversation level) in French, Italian, Spanish, Portuguese or a maximum of one further official European language.
To become a Geneva-based Cabin Crew Member you’ll need to be fluent in French and English, while further languages are an advantage. You’ll also receive an allowance on top of your salary if you’re additionally proficient (to conversation level) in German, Italian, Spanish, Portuguese or a maximum of one further official European language.
- Your CV/résumé
- Your diploma certifying your completion of a three-year professional apprenticeship (EFZ) or your higher school-leaving certificate (such as a Matura/baccalaureate diploma)
- Your employers’ references/testimonials for the past five years
A cover letter or letter of motivation is not required.
Selection process
At various times each month. Once you have successfully completed a brief video interview with us, we’ll give you access to the dates and times of our upcoming assessments so that you can choose one to attend.
We’ll send you an email telling you whether your application has been successful within a few days.
For the application, make sure you have all the documents we need (CV/résumé, school/apprenticeship diploma(s) and employers’ references/testimonials for the past five years) and upload these to our Lufthansa Career Portal. This will give us a good overview of your strengths and abilities. We’ll then contact you shortly thereafter.
To best prepare for our assessment day, try to get as extensive a picture as you can of the Cabin Crew Member’s duties and their daily working life, and also of SWISS, our company. You’ll find lots of relevant information here on our various social media channels. We also offer monthly careers information events, which you can register to attend.
Training
The training lasts three months and commences after prior arrangement. It contains a theoretical part and a practical introduction.
The training will cover both routes (Economy and Business Class short-haul route, Economy Class long-haul route). This means that you already fly long-haul in your first year.
The basic training counts as work time, and as a rule you cannot make up for missed hours. Hence, complete attendance is obligatory. We require you to schedule private appointments such as doctor's appointments or flat inspections during your free time.
Job
Once you have been definitively assigned to a flight attendant basic training course. Please note that you will also have to undergo (and pass) an aeromedical examination with our SWISS Medical Services to confirm your fitness to fly. Your contract of employment will only become valid once you have done so. Even if you have previously been a Cabin Crew Member at another airline, you must still undergo and pass our SWISS aeromedical examination.
Yes. We offer a range of part-time employment models.
We offer a wide range of models.
In some of these, your part-time days off are distributed throughout the calendar month. You can also choose different degrees of employment.
We also have part-time models that give you whole non-working months, spread throughout the calendar year. Here you can choose anything from one to six non-working months.
Yes. Your hotel accommodation and your transfers between the airport and the hotel during your duty travel abroad are all arranged and paid for by SWISS. You will also receive an expenses allowance for the costs of your food and drink while you are away on SWISS rotation duties. The amount of such expenses will be based on the length of the duty rotation.
Yes. SWISS makes all the arrangements for the issue of the Cabin Crew Member’s uniform and its regular cleaning, and pays all the associated costs.
Yes, there are. These are all specified in detail in our Uniform Regulations.
Tattoos: SWISS imposes no restrictions on the colours, shapes, sizes or extents of crew members’ tattoos. But there are restrictions on the parts of the body which may be tattooed. Tattoos on the face or the ears are not permitted; and tattoos on the hand must have a maximum diameter of 7 mm each, with a maximum of two tattoos per hand. Larger hand tattoos are not permitted.
Tattoos which are defamatory in any way are also prohibited.
Not permitted: Tattoos with swear words, or tattoos relating or alluding to violence, drugs, sexism, pornography, politics or discrimination.
Piercings: Helix piercings in the upper part of the ear are permitted. Maximum length and diameter: 1 cm.
Nose studs and nose rings: A nose stud or nose ring up to a maximum diameter of 5 mm is permitted.
Not permitted: Septum rings
Mouth jewellery/tooth jewellery: Mouth or tooth jewellery up to 2 mm in size is permitted.
Irregular working hours, long flight duties on certain routes, frequent time zone changes and working at weekends and on public holidays offer a lot of variety, but they do demand resilience and adaptability, too. Rosters can also be changed at short notice, while accommodating vacation requests can be less than straightforward. So a lot of flexibility is expected of our entire cabin crew corps.
It’s not a must. But your flight duties will begin or end any time between 05:00 and 23:00 – times at which there may be little or no public transport available. And long journeys to and from work can also be a burden in themselves.
Also, if you are on standby duty, you must be able to report for work at the airport if necessary within 75 minutes.
Our Cabin Crew Members receive their rosters for each calendar month on the 18th of the previous month.
You can instruct new Cabin Crew Members, undergo further training to become one of our Maîtres de Cabine or apply to serve in our First Class cabins.
You’ll also find that the day-to-day working life of a SWISS Cabin Crew Member is very varied and covers a wide range of fields, from the various features of our inflight service to safety and security issues and basic medical training. So your time as a SWISS Cabin Crew Member will add tangible value to your CV, which will also be of use to you should you later opt for another career.
If you have any further questions contact us via cabin.recruiting@swiss.com or +41 (0) 44 564 22 33.