Professions on the ground

When Switzerland-wide becomes worldwide, and when collegiality becomes a true sense of ‘we’ – that is SWISS.

We offer a wide range of possibilities for those fond of flying to provide the best service in trusted Swiss quality – also on the ground. Whether in marketing, finance, law, cargo, HR or technology – in any area, you can do something locally to fascinate millions of passengers around the world. In the middle of an atmosphere defined in particular by variety – of cultures, perceptions, experiences and expertise. Because that, too, is SWISS: we are not only a platform for intercontinental connections, but also an important hub for professional opportunity in air travel.

LX, Employee // Mitarbeiter // employés, Ground staff // Bodenpersonal // personnel au sol
Business Development, Network & Distribution The competence centre in matters of corporate strategy, projects, and network analyses. These teams are responsible for an appealing offer of international flight connections and for an appropriate development of the aircraft fleet. Public Affairs The employees at the Public Affairs Department decide how SWISS expresses itself in public on politically or socially relevant issues. General Counsel & Corporate Communications This department is responsible for the fields of law, internal auditing, corporate governance, and corporate compliance. This department is so to speak the conscience of SWISS.
LX, Employee // Mitarbeiter // employés, Ground staff // Bodenpersonal // personnel au sol
Product and Services This generates the SWISS experience for the passengers. The Product and Services Team decide how lounges and aircraft cabins are designed. It also defines the offer of food and entertainment on board. Revenue Management These specialists optimise the passenger streams and the SWISS revenue. They analyse the supply and demand on the various markets. They develop and adapt price systems. Sales The department sells and markets SWISS products. The employees are contacts for travel agencies, online platforms, and key company and private accounts. Distribution The Direct Distribution Team takes on the challenge of selling products and services in a way that meets current customer needs. By developing new distribution solutions, they ensure that products are attractively positioned and available on third-party sales platforms that are relevant to the customer. Marketing This team plans and organises the positioning of the SWISS brand. This takes the form of advertising campaigns or online activities at home and abroad.
LX, Boeing 777
Cockpit & Cabin Pilots are responsible for a smooth flight. The commander is responsible for the passengers and crew. The cabin crew members prepare the cabin for the flight, provide the service on board, and look after the passengers. Flight Operations This department steers and monitors the flight operations from the ground, 24 hours a day, seven days a week. Flight Operations includes the control centre, the hub control centre, flight dispatch, and the passenger care centre.
LX, Employee // Mitarbeiter // employés, Ground staff // Bodenpersonal // personnel au sol
Controlling This department plans the financing steps, compiles reports, and draws up analyses for the purpose of achieving the corporate goals. Financial Accounting The Accounts Department records all value streams in the business operations at SWISS. The department makes sure that all entries comply with the regulations. Human Resources Our staff are the guarantee of our company's success. The aim of Human Resources is to unite the company's strategy and requirements with the private and professional ambitions of our members of staff. All our efforts make us one of the most appealing employers in Switzerland. Medical Services The medical personnel conduct regular examinations of the cockpit and cabin crew. They specialise in aviation, travel, and occupational medicine. Treasury At all times, SWISS must dispose of enough liquid funds to maintain its flight operations. The Treasury safeguards this financial capacity. The department also takes care of flight ticket billing.
SWISS WorldCargo ​SWISS WorldCargo is responsible for air freight and sells freight capacity in passenger aircraft. The majority of the goods on SWISS flights require special handling.
LX, Employee // Mitarbeiter // employés, Maintenance // Techniker // technicien
SWISS Technics The aircraft in the SWISS fleet must be serviced and ready for their punctual deployment. This is the responsibility of SWISS Technics. Highly qualified specialists service the aircraft at regular intervals, both in Switzerland and abroad.

Dream job aircraft technician

As a young girl, Isabelle Bitterli dreamed of becoming a fashion designer or pilot. But things turned out quite differently.

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Boeing 777 on tarmac // auf Vorfeld // sur le tarmac

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