Customer offers

Customers can choose one of our “Green fares” when booking flights within Europe. These reduce flight-related CO₂ emissions by 20% through the use of sustainable fuels, while the remaining 80% is offset through contributions to high-quality climate protection projects. Green fares also include additional status miles and the option to rebook free of charge. They are also available on Edelweiss flights booked via the SWISS website. Customers also have the option of offsetting the CO₂ emissions of their flight with SAF and/or climate protection projects before completing the booking process on www.swiss.com. Even after booking, you can offset the flight-related emissions under "My Bookings”. Miles & More customers can offset the CO₂ footprint of their flight with award miles via the Miles & More app. Passengers can even reduce their emissions on long-haul flights during the flight.

Business travellers also have a variety of options to promote more sustainable flying among their work colleagues and customers by jointly scaling up the use of SAF. SWISS is proud of its collaboration with a number of well-known companies and organisations such as Breitling, Schweiz Tourismus and Finass that focuses on the use and promotion of SAF. By choosing one of our SAF offers, our customers can actively contribute to the transformation of air travel, going beyond the legal requirements. By working together in this way, we can actively encourage the production of SAF and the development of the SAF market.

Sustainable aviation fuels (SAFs) are an indispensable component in achieving the ambitious CO₂ goals in air travel. The current generation of sustainable fuel produces 80% lower CO₂ emissions compared to conventional kerosene. Sustainable fuel has the potential to make air travel almost CO₂-neutral in the future. SAF is not yet available in the quantities required to achieve this or at economically viable prices. It is therefore of the utmost importance that this new market is promoted as vigorously as possible. It will require completely new kinds of partnerships and alliances to ensure the success of this market.

As part of the Lufthansa Group, SWISS has decades of experience at its disposal in the trialling and use of sustainable fuels. The Lufthansa Group is expanding its expertise in SAF technology and market development through its participation in research and pilot projects and alliances. SWISS and the Lufthansa Group are developing targeted SAF offers for their private and business customers to ensure the acceleration and financing of market growth. Based on the growth in the volumes of SAF these will produce, clear signals for global demand will be set through long-term purchase agreements. The Lufthansa Group is currently the largest user of SAF in Europe.