Ordering an invoice
If you need an invoice for personal or business purposes, most countries accept an e-ticket confirmation as an invoice. For countries with special requirements, you can order an invoice using the forms available for this purpose.
Using an e-ticket confirmation as an invoice
Your e-ticket confirmation is internationally recognised as a receipt in most countries, including Switzerland, and it can be used for the reimbursement of expenses and for submission with a tax return.
You can order your e-ticket confirmation in your profile under “Bookings” via the link “E-documents (Invoice)” or via the link “Passenger receipt”.
Ordering an invoice after your booking
If you find out after the fact that you require an invoice, we can send you a new booking confirmation. Please request the receipt via our online form quoting your receipt number(s) and/or your reservation number
Invoices for Greece, India, Italy or Spain
For flights originating in Greece, India, Italy or Spain, we issue special invoices on request. You can request an invoice in these countries if the information provided on your e-ticket is not deemed sufficient.
Request an invoice
Please also note that VAT is not charged on international flights. A relevant tax rate may therefore not be quoted in the confirmation.