Flight from Mexico City (MEX) to Heraklion - Crete (HER) from 19,293 Mex$

Log in on swiss.com and use your name, booking code, e-ticket number or profile to check in online. Select your seat and then enter the required passport information. You should now be able to print your boarding pass or send it as a mobile ticket to your smartphone. You’ll need to check in your baggage at the designated check-in counter before departure. If you have problems checking in online, you may need to check your device settings. You can also download the SWISS app to check in on the go and view all your travel information. The app is available for both iPhone and Android.

Enjoy fresh, high-quality meals on board our flights. Depending on your travel class and flight duration, a diverse selection of culinary delights awaits you. Choose from our menu options: SWISS First, SWISS Business, SWISS Premium Economy, SWISS Economy or our à la carte menu SWISS Choice. Menus for special dietary requirements are available upon request, and you can create a custom meal up to 36 hours before departure. On board SWISS flights, you can sit back, relax and enjoy gourmet food and drink.

The amount of checked baggage you're allowed to bring as well as the weight of it depends on your flight class. Should you choose to forgo checked baggage altogether for a short trip, please note that space on the aircraft is limited and some items are not permitted on board. If you wish to check in additional baggage, we will accept it for an additional fee. Certain items are considered dangerous and are prohibited or limited in carry-on and checked baggage for security reasons. You should also inquire well in advance about the regulations that apply for transporting sports equipment or other non-traditional items. If you have any problems with your baggage, please contact us immediately so we can solve the problem as quickly as possible. You can find all the important information regarding your baggage in our baggage rules section.

On all long-haul flights, we offer you unlimited access to the free «Messaging» Wi-Fi package. With this, you can stay connected, whether for personal or professional communication, via the most common messenger apps for free throughout the flight, as well as share pictures and photos directly.

For even more variety and an extended internet experience, the «Wi-Fi 4 Hours» or «Wi-Fi Premium» packages are available for a fee. Depending on the package, you receive unlimited internet access for four hours or for the entire flight. This includes, for example, social media, email, audio streaming, VPN, and cloud services. Only video streaming services are not available, regardless of the package chosen.

Our SWISS First guests and HON Circle Members have free access to the «Wi-Fi Premium» package.

You can book a flight from Mexico City to Heraklion - Crete on swiss.com from 19,293 Mex$.

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If a flight gets cancelled, we will immediately rearrange the itinerary for all affected travellers. You can view the updated flight details under "My bookings". Our SWISS Chat Assistant Nelly is there to help you if you require assistance.

You are allowed to take a certain amount of checked baggage with you on your flight. The size, weight, and number of items permitted as your checked baggage depends on your fare, route, and frequent flyer status.

Premium Economy Class is our travel class with extra comfort for long-haul flights. Enjoy many benefits such as wider seating with more reclining possibilities for a restful journey.

You have the following upgrade options: booking at a fixed price, making an offer with Bid Upgrade or purchasing an upgrade during online check-in up to 23 hours before departure. You can select these options in "My Bookings." Find more details here.

The time limits for a SWISS Business Class upgrade depend on which upgrade option you choose.

• Upgrade for a fixed price: You can book an upgrade at a fixed price anytime up to 24 hours before departure.
• Bid Upgrade: If you want to make a bid, your ticket must have been issued at least 72 hours before departure.
• Online check-in upgrade: You can upgrade from 23 hours before departure during online check-in.

You can find more information here.

Business Class upgrade prices with SWISS depend on your flight route, booking class, availability and which upgrade option you choose. You can upgrade for a fixed price, using miles or by making an offer with Bid Upgrade. The exact costs are shown during the booking process. You will find more information here.

Yes, you can use your Miles & More miles for an upgrade on short and long-haul routes. You can redeem your miles for up to 4 passengers. Learn more here.