A day in the life of SWISS cabin crew

Accompany our cabin crew, from preparing for the flight until the service on board.

A Day in the Life of SWISS Cabin Crew

Crew briefing

Before take-off, the Maître de Cabine informs the cabin crew of the number of passengers and the service. The allocation of tasks is discussed and an emergency issue discussed. The pilots also provide the details of the route, course and weather. The briefing gives the crew the safety of knowing they are working as links in a strong chain.

Cabin Crew and Pilot briefing.
Pilots and cabin crew meet before the flight to exchange information.

Maître de Cabine

If our passengers are especially happy with the SWISS service, this is due largely to the efforts of the Maître de Cabine. He manages the cabin crew with skill and great experience, and ensures that the flight is enjoyable and absolutely perfect.

The Maitre de Cabin smiling at a guest.
Der Maître de Cabin leitet das Kabinenpersonal mit Geschick und großer Erfahrung.

Cabin crew member

SWISS's cabin crew represent the airline to the world. Not only do they help to make sure that the flight operates smoothly, but they also ensure the passengers' safety. They speak several languages and take extremely good care of our guests. It takes three months to train as a cabin crew member. Becoming a SWISS cabin crew member.

Briefing for the SWISS Cabin Crew.
Before the flight, the cabin crew receives final instructions for the upcoming flight at a briefing.

Duty-free shopping

Be inspired by our duty-free offer, and have a look through our catalogue before you take off. You can also pre-order the items in our range at swiss.com. 

SWISS Cabin Crew pushing the Duty Free Wheeler
The duties of a cabin crew member also include in-flight sales of duty free items.

SWISS chocolate

SWISS passengers are welcomed, bade farewell and pampered with these sweet delights. With around 45,000 of them freshly made every day, the little SWISS chocolates are a taste of a Swiss tradition with distinction: Swiss chocolate.

SWISS Cabin Crew handing out SWISS chocolate
Shortly before landing, the popular SWISS chocolate tablets are distributed.