How can we help you?
This is the right place for your questions and concerns, praise or criticism. Our specialists will be happy to help you. Fast, friendly and competent.
Choose the subject that relates to your concern, then complete the contact form. The relevant department at SWISS will deal with it as quickly as possible.
Do you have a problem or require help with your online booking, online check-in, your online rebooking, Travel ID or the SWISS app? We are happy to assist you. You can contact us either by using the “Technical support for swiss.com” form or by telephone.
Switzerland and worldwide:
+41 43 547 9919
Opening hours:
English
Daily 24 hours/day
German, French and Italian
Monday–Friday 08:30 h–10:00 h. CET
Saturday–Sunday 10:30 h–07:00 h CET
Public holidays in Switzerland 10:30 h–07:00 h CET
United States of America
+1 855 839 4499 (free of charge)
Opening hours:
English
Daily 24 hours/day
Español
Monday–Friday 10:00 h–06.00 h LT
Our Service Centre is available on Twitter and Facebook for general questions about flights, tickets or rebookings at any time. Only send us questions with personal information via a private message.